• Chattanooga, TN, USA
  • Hourly
  • Full Time

Do you learn quickly and want to help make a difference in the healthcare industry? Do you have incredible data entry skills and a passion for getting things right for clients? Would you like to use your skills in a collaborative and fast-paced work environment? 


If so, this may be the perfect role for you! Please review the details below and click "Apply" today if this role excites you as a potentially amazing fit!



Position Purpose:

  • The Data Entry Specialist role at our Newport Credentialing Solutions division performs a critical role in ensuring accurate data in managed care credentialing activities to ensure provider participation status

Education & Experience:

  • Proficiency with MS Excel preferred; Proficient with pivot tables and VLOOKUP Preferred
  • Associates degree or equivalent experience preferred

Licenses & Certifications Desired:

  • None

Competencies & Work Style:

  • Highly self-motivated, preferably with some experience in the healthcare physician credentialing, expirables management, re-credentialing, provider enrollment environment, or medical industry in general
  • Success-driven and results-oriented, with the ability to implement and manage cross-functional projects
  • Proficiency with credentialing systems and learns new systems/processes quickly
  • Ability to interact effectively with a variety of people (such as physicians and medical staff offices) and be an excellent "ambassador" for the company
  • Provides highest level of customer service for both internal and external customers
  • Strong written and verbal communication skills, along with strong presentation and client interaction skills
  • Ability to prioritize tasks and projects
  • Accurate discernment on when to act independently and when to ask for guidance and/or assistance
  • Consistently demonstrates flexibility, a customer-focus, terrific organizational skills and a passion for details
  • Consistently meets project deadlines and communicates any projected delays with team lead/manager in advance of deadlines to ensure client needs are met


Responsibilities & Essential Functions:

  • Prepare source data for database entry by compiling and sorting information, while establishing entry priorities
  • Maintain data entry requirements by following data program techniques and procedures
  • Verify entered customer and account data by reviewing, correcting, deleting, or re-entering data
  • Process customer and account source documents by reviewing data for deficiencies; discuss discrepancies using standard procedures or returning incomplete documents to the team lead for resolution
  • Prepare and complete applications, link letters and spreadsheets to managed care organization specifications
  • Coordinate all managed care credentialing activities to ensure provider participation status; credentialing activities require substantial contact with outside agencies
  • Follow-up with managed care companies to ensure expedient credentialing
  • Verify physician/provider information for managed care plans including communication with health plan representative and other staff as necessary
  • Maintain necessary logs, lists, records, and current documentation required for physician/provider tracking
  • Maintain operations by following policies and procedures, reporting needed changes
  • Maintain customer confidence and protects operations by keeping information confidential
  • Contribute to team effort by accomplishing related results as needed; perform a variety of routine clerical functions and projects as assigned
  • Manage telephone calls and emails professionally and effectively by determining the nature of the call, filtering where necessary and courteously dealing with inquiries
  • Other duties as assigned


Work Environment & Physical Demands:

  • This is a largely sedentary role; however some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary
  • This job operates in a clerical, office setting
  • This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. 
  • This position does not require travel
  • This is a full-time, 40-hour per week position although project support may require temporary adjustments to those hours only as needed

Equal Opportunity Employer/Veterans/Disabled

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